Our Guarantees

Here at The Resume Matics, we want to make all customers happy. We invested in an impressive team of resume writers and customer support agents who can deliver the results you need. We don’t base our work on promises. We give you guarantees!

Interview Guarantee

If you don’t get an invitation for an interview once you submit the resume or CV we complete for you, we’ll revise the content free of charge. We provide this service within 30 days after we complete your order.

If you don’t get an interview within that period, you can contact our customer support agents and benefit from this guarantee. An interview is a call, email, in-person meeting, or any other means of communication with the potential employer after you send the resume.

Timely Delivery Guarantee

Unlike any other resume writing service, we allow you to set the deadline for your order. The shortest possible deadline you can assign is 24 hours. The most prolonged deadline is five days. You can also choose a deadline between these options (48 hours or three days).

Rest assured that you'll get your product on time if we accept and process your order. There are no late deliveries with The Resume Matics.

The Format of Your Resume

You can request the product to be delivered in MS Word (.doc) or .pdf format. The writer can also take the initiative to deliver the resume in one of these formats. Our writers prefer the .pdf version since it usually fits the formatting standards of employers. However, it also provides the client with a printable version.

As a client, you have the right to request any of these formats, and we’ll act according to your request.

Guarantee for Revisions

If you don’t like the product we deliver, we will revise it upon your request. The standard revision period is 24 hours. Please, check the resume once you receive it and tell us what aspects you want us to improve.

Ownership

You will be the owner of the resume, CV, or any other job application document we deliver in accordance with your order.

However, if we issue a refund upon your request, you’ll no longer have the right to use that resume. We will own the full legal rights to use it. We may use that resume for advertising purposes. You may rest assured that your personal information will remain confidential. We never expose our clients' personal information to any third parties. If we decide to use the resume for advertising purposes, we will change the personal details in it.

Guarantee for Refund

If you are unsatisfied with the product we deliver, you have the right to request a refund. In this case, you may contact our customer support agents. We ask you to send us a list of violations with your comments and concerns. We will immediately check your request. If we find that your complaints are justified, we will proceed with a refund. We analyze each case thoroughly and do our best to make the customer happy.

Guarantee for Quality and Professionalism

has professional career advisers in its team. That’s why we can guarantee that the resumes and CVs will be crafted in accordance with industry standards.

You can trust us!